We Keep Your Betting Safe

On Wicket Responsible Gamingis Our Commitment

Play with enjoyment, stay within your limits. Wicket believes betting should be a healthy form of entertainment — not a source of stress.

Why does responsible gaming matter?

Wicket is a trusted name in Bangladesh's betting community. Every day, millions of users bet on cricket, football, and a wide range of sports, and enjoy our games on the platform. But like any form of entertainment, betting has its limits — and respecting those limits is what responsible gaming is all about.

Responsible gaming isn't just about betting less — it's about betting smart. Know your budget, be mindful of how much time you're spending, and take breaks when you need to. Wicket wants every user to come back having had a healthy, enjoyable experience.

Remember: betting is a form of entertainment, not a source of income. Chasing losses by placing more bets is a risky habit that can quickly spiral out of control.

At Wicket, our users' mental and financial well-being always comes first. On this page, you'll learn how to participate in responsible gaming, which tools you can use to stay in control, and when it's time to seek help.

Wicket believes an informed player is the best player. That's why we don't just offer games and match odds — we also create a safe environment where everyone can make the right decisions for themselves.

Our Responsible Gaming Tools

Wicket helps you stay in control of your gaming with these dedicated features.

Set Deposit Limits

Set a daily, weekly, or monthly maximum deposit limit on your account. It's the simplest way to stay within your budget. You can update this limit at any time in Wicket's settings.

Time Limits & Reminders

Decide for yourself how many hours a day you want to play. Wicket's real-time session reminders will let you know when it's time to take a break. Keep a healthy routine.

Cool-Down Period

If you feel like you need to take a step back, activate Responsible Gaming Cool-Down Mode for anywhere between 24 hours and 30 days. No bets can be placed on your account during this period.

Self-Exclusion

If you need a longer break, the self-exclusion option lets you temporarily deactivate your account for anywhere between 6 months and 5 years. It's one of the most effective steps you can take toward responsible gaming.

Betting History & Reports

View a detailed report of your betting history, wins and losses, and total spend — anytime you want. Stay aware of your habits and keep moving forward on the path of responsible gaming.

Support & Counselling

If you feel your betting is getting out of control, Wicket's support team is always here to help. Reach out to us directly, or visit our support page for information on professional counselling services.

Responsible Gaming Top Tips

1

Set your budget first

Before each session, decide how much you're willing to spend — and stick to it. Betting is for entertainment, not a livelihood.

2

Accept your losses

Winning and losing are both part of betting. Chasing losses by betting more is a dangerous trap. Responsible gaming means accepting losses as a normal part of the experience.

3

Don't Bet Out of Anger or Frustration

Avoid betting when you're stressed or angry. Your judgement is impaired in those moments, and the risk of making costly decisions is much higher.

4

Take regular breaks

Betting for long stretches without a break isn't healthy. Step away for at least 10 minutes every hour, and make time for family and friends.

5

Don't Bet on Credit

Never bet with borrowed money or a credit card. Only spend what you can afford to lose without it affecting your daily life.

Safety Tips Warning Signs

If you notice any of the signs below, it may mean your betting is getting out of control. At this point, it's important to follow responsible gaming guidelines and seek help:

  • Unable to enjoy entertainment without betting
  • Hiding your betting from family or friends
  • Chasing losses by betting more to win back money
  • Neglecting work or studies because of betting
  • Unable to stop betting despite trying
  • Spending money your family needs on betting
  • Feeling restless or irritable when not betting
  • Repeatedly breaking limits you've set for yourself
If you notice any of these signs, don't wait — contact Wicket's support team right away or activate self-exclusion yourself.

General FAQs

Answers to the questions you might have about responsible gaming.

Log in to your Wicket account, then go to "Account Settings" > "Responsible Gaming". There you'll find options to set daily, weekly, or monthly deposit limits. Lowering your limit takes effect immediately, while increasing it requires a 24-hour waiting period.

No, self-exclusion is not permanent unless you choose the permanent option. You can typically set it for 6 months, 1 year, 3 years, or 5 years. Once the period ends, you can submit a request to reactivate your account. It's a practical and effective step toward responsible gaming.

Wicket's Responsible Gaming support team is available 24/7. You can also reach out to your local healthcare centre to speak with a mental health professional. Overcoming a betting problem is possible — asking for help is the bravest thing you can do.

Wicket strictly enforces an 18+ age verification policy. Age and identity verification are mandatory at registration, and we do not allow minors on the platform under any circumstances, in line with our responsible gaming policy. Parents can also use parental control software for additional protection.

Yes, your account balance is fully secure during a cool-down or self-exclusion period. You simply cannot place new bets. Once the period ends, you can withdraw as normal. Wicket always respects your responsible gaming decisions.

Play Responsibly,
Play for Fun

Join Wicket today and use our responsible gaming tools to enjoy a safe and rewarding betting experience.

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